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Summum

Help us reduce CO&#x2082; emissions! We&#x2019;ve introduced shipping and return costs to encourage customers to be more mindful about ordering and returning packages. Will you join us?

Help us reduce CO₂ emissions!We’ve introduced shipping and return costs to encourage customers to be more mindful about ordering and returning packages. Will you join us?

Why do I have to pay shipping and return costs at Summum?

Returns & Refunds

What is the status of my order?

How can I change my order

How can I change my address?

Can I cancel my order?

My order is "delivered", but I don't have my order.

My item is damaged or dirty by arrival.

An item is missing from my order.

I got an different item, then I ordered.

My package was not delivered, but returned to Summum.

Why was my item canceled?

How many times can I use a discount code?

Can I use my vouchers on every purchase?

Why do I have to pay delivery/return-costs?

Do I have to pay import fees for deliveries outside the EU?

How can I order safely?

Order & Delivery

How can I return my order?

Can I return multiple orders at once?

Can I return my online order in-store?

What are the general terms and conditions for returns?

Can I exchange my order?

When will I receive my refund?

Refund of savings vouchers

Can I return my brand store purchase?

How does a refund work with a discount code?

How does a refund work with a gift card?

Can I return discounted items?

My return is lost during transportion!

How is my voucher/discount applied?

What payment methods are available?

I couldn't pay with my credit or debit card.

Can I pay and order abroad?

My VIP account isn't working. What should I do?

I used my voucher for a returned order. Will I receive this voucher back?

Payments

My item is damaged.

What's the policy?

Brand store redirect

Warranty & Repair

Wash & Care information

Explanation of compositions

Wash & Care

Measurement Instructions

Suize guide

Size guide shoes

Size Guide

Why do I have to pay shipping and return costs at Summum?Updated 10 months ago