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<div style="box-sizing: border-box; border: 0px; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; font-size: 1.8rem; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; line-height: 2.7rem; font-family: &quot;Founders Grotesk&quot;; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px 0px 4rem; vertical-align: baseline; letter-spacing: 0.02em; color: rgba(0, 0, 0, 0.5); max-height: 1000rem; overflow: hidden; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; 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--tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; font-size: 1.8rem; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: 2.7rem; font-family: &quot;Founders Grotesk&quot;; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; letter-spacing: 0.02em;"><p style="box-sizing: border-box; border: 0px; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; font-size: 1.8rem; margin: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: 2.7rem; font-family: &quot;Founders Grotesk&quot;; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; padding: 0px; vertical-align: baseline; letter-spacing: 0.02em;"><span style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">No, online orders cannot be returned in our brand stores. </span></p></div></div>

No, online orders cannot be returned in our brand stores.

Can I return my online order in-store?

Returns & Refunds

What is the status of my order?

How can I change my order

How can I change my address?

Can I cancel my order?

My order is "delivered", but I don't have my order.

My item is damaged or dirty by arrival.

An item is missing from my order.

I got an different item, then I ordered.

My package was not delivered, but returned to Summum.

Why was my item canceled?

How many times can I use a discount code?

Can I use my vouchers on every purchase?

Why do I have to pay delivery/return-costs?

Do I have to pay import fees for deliveries outside the EU?

How can I order safely?

Order & Delivery

How can I return my order?

Can I return multiple orders at once?

What are the general terms and conditions for returns?

Can I exchange my order?

When will I receive my refund?

Refund of savings vouchers

Can I return my brand store purchase?

How does a refund work with a discount code?

How does a refund work with a gift card?

Can I return discounted items?

My return is lost during transportion!

Why do I have to pay shipping and return costs at Summum?

How is my voucher/discount applied?

What payment methods are available?

I couldn't pay with my credit or debit card.

Can I pay and order abroad?

My VIP account isn't working. What should I do?

I used my voucher for a returned order. Will I receive this voucher back?

Payments

My item is damaged.

What's the policy?

Brand store redirect

Warranty & Repair

Wash & Care information

Explanation of compositions

Wash & Care

Measurement Instructions

Suize guide

Size guide shoes

Size Guide

Can I return my online order in-store?Updated 9 months ago