Payments

What payment methods are available?

iDEALPay through the secure online environment of your own bank. Credit CardWe accept Mastercard, VISA, and American Express. Apple PayEasily pay with Apple Pay on iPhone, iPad, Apple Watch, or Mac. With one click and biometric verification, your det

I couldn't pay with my credit or debit card.

We’re here to help:. Contact your bank or credit card provider to check for issues. If they find none, try clearing cookies or using a different browser/device. Still no luck? Contact our customer service with your order number.

Can I pay and order abroad?

We deliver to below countries:. Zone 1. The Netherlands, Belgium, Germany, and France. Zone 2. Denmark, Austria, Poland, Luxembourg, Czech Republic, Slovakia, and Lithuania. Zone 3. Monaco, Slovenia, Italy, Latvia, Hungary, Croatia, Bulgaria, Estonia

Can I combine my gift card with a discount code?

Yes, gift cards can be combined with discount codes and vouchers.

I used my voucher for a returned order. Will I receive this voucher back?

Savings vouchers are not reissued when you return or exchange an item. The amount of the savings voucher will be divided equally among the items in your order.Do you return one or more items? Then you will receive a refund of the amount you actually

Do I have to pay import fees for deliveries outside the EU?

For deliveries outside the EU, import fees such as customs duties and local taxes may apply. You are responsible for paying these fees to clear your order through customs.

Can I combine a voucher with a discount code?

Unfortunately, it is not possible to combine your voucher and a discount code at checkout.