What's the policy?Updated 6 months ago

If your purchase has a defect, we will be ready to help you. For questions about the exact warranty period, please contact the shop where you made your purchase.

Did you buy your items in our brand store's?

In this case, it would be best and the fastest to contact the store where you made the purchase. Click here to see contact information from our brand store's.

Did you buy your item from a reseller?

Please contact the reseller, as we do not have the purchase information. They will find a suitable solution for you.

Did you buy the item in our webshop?

Please contact Customer Service. We will make sure to find a suitable solution.