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Hi, Thanks for your message!Because you bought the item in one of our brand stores, we unfortunately cannot solve the question for you.Our store systems are not integrated with the online system.We advise you to contact the brand store! They will be happy to solve it for you. &#x1F60A; If you have any further questions, please let me know!

Hi,. Thanks for your message!. Because you bought the item in one of our brand stores, we unfortunately cannot solve the question for you. Our store systems are not integrated with the online system. We advise you to contact the brand store! They wil

Brand store redirect

Warranty & Repair

What is the status of my order?

How can I change my order

How can I change my address?

Can I cancel my order?

My order is "delivered", but I don't have my order.

My item is damaged or dirty by arrival.

An item is missing from my order.

I got an different item, then I ordered.

My package was not delivered, but returned to Summum.

Why was my item canceled?

How many times can I use a discount code?

Can I use my vouchers on every purchase?

Why do I have to pay delivery/return-costs?

Do I have to pay import fees for deliveries outside the EU?

How can I order safely?

Order & Delivery

How can I return my order?

Can I return multiple orders at once?

Can I return my online order in-store?

What are the general terms and conditions for returns?

Can I exchange my order?

When will I receive my refund?

Refund of savings vouchers

Can I return my brand store purchase?

How does a refund work with a discount code?

How does a refund work with a gift card?

Can I return discounted items?

My return is lost during transportion!

Why do I have to pay shipping and return costs at Summum?

How is my voucher/discount applied?

Returns & Refunds

What payment methods are available?

I couldn't pay with my credit or debit card.

Can I pay and order abroad?

My VIP account isn't working. What should I do?

I used my voucher for a returned order. Will I receive this voucher back?

Payments

My item is damaged.

What's the policy?

Cotton

Viscose

Polyester

Imitation leather

Linen

Wool

Denim

Explanation of compositions

Wash & Care

Measurement Instructions

Suize guide

Size Guide

Brand store redirectUpdated 15 hours ago